Warranty Information

How It Works

At Air Rover, Inc., we don’t just offer quality portable air conditioners and environmental control units (ECUs), we provide excellent warranty terms to protect your investment.

Commercial Portable Air Conditioners Warranty

THIS WARRANTY IS GRANTED ONLY TO THE ORIGINAL PURCHASER AND IS NOT TRANSFERABLE TO ANY END-USER TO WHICH THE PORTABLE AIR CONDITIONING UNIT MAY BE TRANSFERRED. ANY SUCH WARRANTY RESPONSIBILITY IS BETWEEN THE END-USER AND THE PURCHASER.

This Warranty Notice supersedes any other warranty notice by which Air Rover, Inc. may be included under the Terms and Conditions of the Purchase Order or Contract of any purchaser doing business with Air Rover, Inc.

One-Year Parts Guarantee – CONUS, Canada, and Mexico

If any part of your Air Rover Portable Air Conditioner fails because of an inherent defect within a twelve-month period from delivery date of purchase, Air Rover, Inc. will furnish without charge F.O.B. Tyler, Texas, the required replacement part. Any transportation, related service labor, diagnosis calls, filters, driers and/or refrigerant are not included.

Before Warranty transactions are executed, a written authorization number must be issued from Air Rover. For warranty service and/or replacement parts, contact Air Rover, Inc. at (903) 877-3430 between 8:00am and 4:00pm (CST) Monday through Thursday, and between 8:00am and 3:00pm (CST) on Friday, and request a Service Repair Authorization (SRA) or a Return Material Authorization (RMA) number, as appropriate. Authorization must be obtained before any replacement parts are shipped. Air Rover, Inc. will invoice the replacement part pending receipt of the defective part, preserved and labeled with the RMA number. Air Rover, Inc. will then credit the invoice for the price of the replacement part.

90-Day Service Guarantee – CONUS, Canada, and Mexico

Purchaser has the responsibility of inspecting all merchandise shipped from Air Rover, Inc. within 14 days. Air Rover reserves the right to require proof of Receipt Inspection conducted by the Purchaser at any time during the 90 Day Service Guarantee Period. All service labor charges and/or diagnostic call charges must be authorized prior to commencement of the service. To obtain service under this warranty, the Purchaser must contact Air Rover, Inc. Service Department at (903) 877-3430 between 8:00am and 4:00pm (CST) Monday through Thursday, and between 8:00am and 3:00pm (CST) on Friday, and request a Service Repair Authorization (SRA). Authorization must be obtained before any replacement parts, other than those provided by Air Rover, Inc. are installed. Parts and service obtained under the stated warranty must be shipped to or performed only at a CONUS valid address. It is the responsibility of the Purchaser to move merchandise accordingly. This 90-Day Service Guarantee applies to products purchased and retained for use in the United States, as well as units shipped for use in Canada and Mexico. Units used in the aforementioned countries are honored under the Air Rover, Inc.’s standard 90-Day Service and One-Year Parts Guarantee.

Further Warranty Information

THIS WARRANTY does not cover damages caused by improper installation, misuse of equipment, unauthorized modification of any extent or nature, or negligent servicing. Units that are to be used where ambient outside temperatures will be less than 45°F are not covered by this warranty unless said units are equipped with optional low ambient controls. Furthermore, units which are to be used where the evaporator temperature may reach or exceed 100°F for extended periods will not be covered by this warranty unless said units are equipped with optional high ambient controls. Units used for process cooling will not be covered by this standard warranty due to these units requiring special adaptations specific to each purpose and application.

THIS WARRANTY constitutes the exclusive remedy of any Purchaser of Air Rover, Inc. Portable Air Conditioners and is in lieu of all other warranties, express or implied, including, without limitation, any implied warranty or merchantability of fitness for use, to the fullest extent permitted by law.

Warranty coverage extends only to the original purchaser and to the original shipped destination. Such additional movement to other locations voids the warranty as Air Rover cannot be responsible for the onward movement of the unit(s). In no event shall Air Rover, Inc. be liable for incidental or consequential damages.

This warranty applies to products purchased and retained for use in the United States, as well as units shipped for use in Canada and Mexico. Units used in these countries are honored under Air Rover, Inc.’s standard 90-day labor / one-year parts and workmanship warranty. Units purchased for use as rental portable air conditioners are not covered by this warranty.

THIS WARRANTY gives you specific legal rights, and you may also have other rights which vary from state to state and country to country. Some states and countries do not allow limitations or exclusions, so the above limitations or exclusions may not apply in these cases.

Environmental Control Units Warranty

THIS WARRANTY IS GRANTED ONLY TO THE ORIGINAL PURCHASER AND IS NOT TRANSFERABLE TO ANY END-USER TO WHICH THE ENVIRONMENTAL CONTROL UNIT MAY BE TRANSFERRED. ANY SUCH WARRANTY RESPONSIBILITY IS BETWEEN THE END-USER AND THE PURCHASER.

This Warranty Notice supersedes any other warranty notice by which Air Rover, Inc. may be included under the Terms and Conditions of the Purchase Order or Contract of any purchaser doing business with Air Rover, Inc.

One-Year Parts Guarantee – Worldwide

If any part of your Air Rover Environmental Control Unit fails because of an inherent defect within a twelve-month period from delivery date of purchase, Air Rover, Inc. will furnish without charge F.O.B. Tyler, Texas, the required replacement part. Any transportation, related service labor, diagnosis calls, filters, driers and/or refrigerant are not included.

Before Warranty transactions are executed, a written authorization number must be issued from Air Rover. For warranty service and/or replacement parts, contact Air Rover, Inc. at (903) 877-3430 between 8:00am and 4:00pm (CST) Monday through Thursday, and between 8:00am and 3:00pm (CST) on Friday, and request a Service Repair Authorization (SRA) or a Return Material Authorization (RMA) number, as appropriate. Authorization must be obtained before any replacement parts are shipped. Air Rover, Inc. will invoice the replacement part pending receipt of the defective part, preserved and labeled with the RMA number. Air Rover, Inc. will then credit the invoice for the price of the replacement part.

90-Day Service Guarantee – CONUS, Canada, and Mexico

Purchaser has the responsibility of inspecting all merchandise shipped from Air Rover, Inc. within 14 days. Air Rover reserves the right to require proof of Receipt Inspection conducted by the Purchaser at any time during the 90 Day Service Guarantee Period. All service labor charges and/or diagnostic call charges must be authorized prior to commencement of the service. To obtain service under this warranty, the Purchaser must contact Air Rover, Inc. Service Department at (903) 877-3430 between 8:00am and 4:00pm (CST) Monday through Thursday, and between 8:00am and 3:00pm (CST) on Friday, and request a Service Repair Authorization (SRA). Authorization must be obtained before any replacement parts, other than those provided by Air Rover, Inc. are installed. Parts and service obtained under the stated warranty must be shipped to or performed only at a CONUS valid address. It is the responsibility of the Purchaser to move merchandise accordingly. This 90-Day Service Guarantee applies to products purchased and retained for use in the United States, as well as units shipped for use in Canada and Mexico. Units used in the aforementioned countries are honored under the Air Rover, Inc.’s standard 90-Day Service and One-Year Parts Guarantee.

Further Warranty Information

THIS WARRANTY does not cover damages caused by improper installation, misuse of equipment, unauthorized modification of any extent or nature, or negligent servicing. Units that are to be used where ambient outside temperatures will be less than 45°F are not covered by this warranty unless said units are equipped with optional low ambient controls.

THIS WARRANTY constitutes the exclusive remedy of any Purchaser of Air Rover, Inc. Environmental Control Units and is in lieu of all other warranties, express or implied, including, without limitation, any implied warranty or merchantability of fitness for use, to the fullest extent permitted by law. In no event shall Air Rover, Inc. be liable for incidental or consequential damages.

THIS WARRANTY gives you specific legal rights, and you may also have other rights which vary from state to state and country to country. Some states and countries do not allow limitations or exclusions, so the above limitations or exclusions may not apply in these cases.

AIR ROVER, INC. – Tyler, Texas
WARRANTOR 08/01/2018